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ICFLookup is a free, independent site. We read every message.

Email

[email protected]

We usually reply within a few business days.

What to include

  • The facility's name and CDPH facility ID (shown on its page), if it's about a facility.
  • The address (URL) of the page you're looking at.
  • What looks wrong, and what you expected to see.

Disputes about a citation or survey

We can't change the agencies' records. Citations come from CDPH and federal survey findings from CMS, so a dispute about one has to go to CDPH. If our copy doesn't match theirs, that's ours to fix — please email us. See How our data works.

To report a concern about care at an ICF, contact CDPH — see How to file a complaint with CDPH. If someone is in immediate danger, call 911.

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