NEW IDEALS/OTIS HOUSE
ICF/DD-H (Habilitative) · 6 licensed beds · Moreno Valley, CA
Homes of 4–15 beds for people with developmental disabilities whose nursing needs are intermittent and predictable.
Address
NEW IDEALS/OTIS HOUSE24961 OTIS DRMoreno Valley, CA 92553 · Riverside CountyPhone: (951) 247-9818
State penalties
7
Class 7 B
Federal surveys
31
since 2018 · 17 with deficiencies
Federal deficiencies
40
none condition-level
Last federal survey
Sep 16, 2026
survey date
Facility details
- Facility type
- ICF/DD-H (Habilitative)
- Licensed beds
- 6
- Licensee
- NAJAY SERVICE CORPORATION · Profit Corp
- Administrator
- SPOTVILLE, SHARTARA J
- CDPH facility ID
- 250000592
- License number
- 250000289
- First licensed
- November 13, 1990
- Current license
- Nov 17, 2025 to Nov 16, 2026
- CDPH district office
- Riverside
Federal certification (CMS)
- CMS Certification Number (CCN)
- 05G480
- Status in CDPH's listing
- Licensed And Certified
- Program
- Medi-Cal (Medicaid, Title XIX)
- Participating since
- November 19, 1990
- Last certification survey
- November 25, 2025
- CMS certification status
- Certified
- In compliance (CMS)
- Yes
- Last certification action
- Recertification
- Ownership type (CMS)
- Private (proprietary)
- Certified beds (CMS)
- 6
- Staffing reported to CMS
- RN 1 · LVN/LPN 0 · direct care 4.2 · all employees 5.2
State citations and penalties (CDPH)
CDPH issues citations under Health and Safety Code §1424: Class AA (a violation that was a substantial factor in a resident's death), Class A (imminent danger or a substantial probability of death or serious harm) and Class B (a direct relationship to residents' health, safety or security). State citations explained
Class BAbuse/Facility Not Self Reported
Citation - B · Violations: 483.420(d)(2), 1418.91(a), 1418.91(b), T22 DIV5 CH8 ART4-76521(b) · Violation May 23, 2026 · Penalty #250023712 · Survey 234F1A-H1
Status: Open
$2,000
Citation document ↗Class BPatient Rights
Citation - B · Violations: T22 DIV5 CH8 ART3-76333, T22 DIV5 CH8 ART4-76525(a)(8), 483.420(a)(5), 483.420(d)(1)(i) · Violation May 23, 2026 · Penalty #250023713 · Survey 234F1A-H1
Status: Open
$2,000
Citation document ↗Class BAbuse/Facility Not Self Reported
Citation - B · Violations: 483.420(d)(2), 1418.91(a), 1418.91(b), T22 DIV5 CH8 ART4-76521(b) · Violation May 24, 2026 · Penalty #250023731 · Survey 234F1A-H1
Status: Open
$2,000
Citation document ↗Class BPatient Care
Citation B (HSC 1424) · Violation Jul 7, 2020 · Penalty #250016188 · Survey XDG711
Status: Closed · Not appealed
$1,000
Class BAbuse/Facility Not Self Reported
Citation B (HSC 1424) · Violation Oct 8, 2013 · Penalty #250010752 · Survey 1WKQ11
Status: Closed · Not appealed
$1,000
Class BAbuse/Facility Not Self Reported
Citation B (HSC 1424) · Violation May 23, 2013 · Penalty #250010298 · Survey GQWX11
Status: Closed · Not appealed
$1,000
Class BAbuse/Facility Not Self Reported
Citation B (HSC 1424) · Violation Sep 2, 2005 · Penalty #250001568
Status: Closed · Not appealed
$500
Federal inspections (CMS-2567)
CDPH surveys certified ICFs for CMS. Each deficiency is a W-tag (a federal ICF/IID requirement), an E-tag (emergency preparedness) or a K-tag (Life Safety Code), cited at the standard level or, more seriously, the condition level. How to read an ICF inspection
Content note: these federal findings describe residents' care and can include abuse, neglect, injuries and medical details. They're shown as CMS published them; residents are identified only by number (such as "Client 1").
· Complaint
Event 22E5EA-H1 · no deficiencies cited
· Complaint
Event ZYJS11 · no deficiencies cited
· Complaint
Event WQLR11 · no deficiencies cited
· Complaint
Event 3LGE11 · no deficiencies cited
From CMS's QCOR ICF/IID statement-of-deficiency download, saved Oct 26, 2026. CMS notes that ICF/IID data after March 19, 2026 may be incomplete while its systems migrate. Plans of correction and state-only (licensing) deficiencies aren't in that file; the official 2567 documents on CalHealthFind have them.
Complaints and reported incidents
CDPH doesn't publish complaints or facility-reported incidents as a bulk file, so they aren't on ICFLookup. Its CalHealthFind page for this facility lists them (intake date, allegation category and whether each was substantiated), along with state licensing deficiencies and ownership details.
Federal surveys that came from a complaint or an incident report do appear above, marked "Complaint" as the survey type.
Open this facility on CalHealthFind ↗How to file a complaint with CDPH
Change history
39 events, newest first
Dates marked "state record" are the agencies' own: the license date, federal survey dates and penalty issue dates. "Detected" changes are ones we noticed by comparing CDPH's monthly facility listing with the one before it, tracked since Oct 26, 2026.
ReportFederal survey (complaint): 1 deficiency(state record)
ReportFederal survey (complaint): 1 deficiency(state record)
ReportState Class B citation ($2,000)(state record)
ReportState Class B citation ($2,000)(state record)
ReportState Class B citation ($2,000)(state record)
ReportFederal survey (complaint): 2 deficiencies(state record)
ReportFederal survey (complaint): no deficiencies(state record)
ReportFederal survey (complaint): 1 deficiency(state record)
ReportFederal survey (recertification): 3 deficiencies(state record)
ReportFederal survey (recertification): 3 deficiencies(state record)
Sources: CDPH Licensed and Certified Healthcare Facility Listing (data as of Oct 16, 2026), CDPH State Enforcement Actions, and CMS's ICF/IID statement-of-deficiency (CMS-2567) and Provider of Services files. ICFLookup is not affiliated with CDPH or CMS; always confirm with CDPH's CalHealthFind ↗ before making a decision. See How our data works.