POTOMAC COMMUNITY HOME
ICF/DD-H (Habilitative) · 6 licensed beds · Ventura, CA
Homes of 4–15 beds for people with developmental disabilities whose nursing needs are intermittent and predictable.
Address
POTOMAC COMMUNITY HOME1755 POTOMAC AVEVentura, CA 93004 · Ventura CountyPhone: (805) 671-9520
Last 3 years: 11 federal inspections (7 found problems), 0 State citations or penalties. Last federal inspection: Jul 16, 2026.
State citations & penalties
6
since 1998 · 1 Class A · 5 Class B
Federal inspections
33
since 2018 · 17 found problems
Federal findings
63
since 2018, care and fire safety · 1 of the most serious kind
Last federal inspection
Jul 16, 2026
- Complaints aren't shown here; see this home on CalHealthFind ↗, CDPH's own site.
- Federal inspections after March 19, 2026 may be missing: CMS says its data since then may be incomplete.
Facility details
- Facility type
- ICF/DD-H (Habilitative)
- Licensed beds
- 6
- Licensee
- NORMAL LIFE OF CALIFORNIA INC · For-profit company (state label: Profit Corp)
- Administrator
- BRYSON, SHANNON
- IDs
- CDPH facility ID 050000990 · License #050000401 · Federal ID (CCN) 05G824
- First licensed
- September 6, 1994
- Current license
- Feb 27, 2026 to Feb 26, 2027
- CDPH district office
- Ventura
Federal certification (CMS)
- Status in CDPH's listing
- Licensed And Certified
- Program
- Medi-Cal (state label: T19)
- Participating since
- November 10, 1994
- Last certification inspection
- February 13, 2025From CMS's Provider of Services file, which can lag behind the inspections listed below.
- CMS certification status
- Certified
- In compliance (CMS)
- Yes
- Last certification action
- Recertification
- Ownership type (CMS)
- Private (proprietary)
- Certified beds (CMS)
- 6
- Staffing reported to CMS (full-time equivalents)
- RN 1 · LVN/LPN 0 · direct care 12 · all employees 13Staff hours counted as full-time jobs: 1 is one full-time job; 0.25 is about 10 hours a week.
State citations and penalties (CDPH)
CDPH's citations come in three classes: AA (a substantial factor in a resident's death), A (imminent danger or a substantial probability of death or serious harm) and B (a direct relationship to residents' health, safety or security). Care homes licensed by Social Services use Type A/B instead: a different agency and scale. State citations explained
Class BAbuse/Facility Not Self Reported
Citation B (HSC 1424) · Violation Aug 31, 2010 · Penalty #050007589 · Inspection ID CMSO11
Case closed · Appealed (received Apr 27, 2011)
$200
reduced from $400
Class APatient Rights
Citation A (HSC 1424) · Violation Sep 10, 2005 · Penalty #050003181 · Inspection ID Z0S611
Case closed · Appealed (received Sep 10, 2009)
$0
reduced from $1,500
Class BPatient Rights
Citation B (HSC 1424) · Violation Apr 15, 2006 · Penalty #050003182 · Inspection ID Z0S611
Case closed · Appealed (received Jul 6, 2006)
$125
reduced from $250
Class BPatient Rights
Citation B (HSC 1424) · Violation May 23, 2002 · Penalty #050001540
Case closed · Appealed (received Dec 18, 2002)
$1,000
Class Bfirst issued as Class APatient Rights
Citation A (HSC 1424) · Violation Sep 12, 2002 · Penalty #050001524
Case closed · Appealed (received May 12, 2003)
$4,000
reduced from $10,000
Class BAbuse/Facility Not Self Reported
Citation B (HSC 1424) · Violation Mar 26, 2002 – Sep 12, 2002 · Penalty #050001525
Case closed · Appealed (received May 14, 2003)
$250
reduced from $1,000
Federal inspections
CDPH inspects Medi-Cal certified ICFs for CMS (the federal agency calls these "surveys"). Each finding has a code: W for a care or rights rule, E for emergency preparedness, K for fire safety. A "condition-level" finding is the most serious kind: a whole area of care failed. How to read an ICF inspection
Content note: these federal findings describe residents' care and can include abuse, neglect, injuries and medical details. They're shown as CMS published them; residents are identified only by number (such as "Client 1").
· Complaint inspection
no problems found · Inspection ID 25CED3-H1
· Routine inspection (recertification)
3 problems found · Inspection ID 2351E6-L1
· Routine inspection (recertification)
no problems found · Inspection ID 2351E6-H1
· Complaint inspection
no problems found · Inspection ID IY1411
· Routine inspection (recertification)
2 problems found · Inspection ID QARS21
· Routine inspection (recertification)
6 problems found (1 of the most serious kind) · Inspection ID QARS11
· Routine inspection (recertification)
3 problems found · Inspection ID DGIK21
· Routine inspection (recertification)
3 problems found · Inspection ID DGIK11
· Complaint inspection
no problems found · Inspection ID 9JI011
From CMS's inspection data, saved Oct 26, 2026; data after March 19, 2026 may be incomplete while CMS's systems migrate. Plans of correction and State-only (licensing) findings aren't in CMS's file; the official federal reports (form CMS-2567) on CalHealthFind have them.
Complaints and reported incidents
CDPH doesn't publish complaints or facility-reported incidents as a bulk file, so they aren't on ICFLookup. Its CalHealthFind page for this facility lists them (intake date, allegation category and whether each was substantiated), along with state licensing findings and ownership details.
Federal inspections that came from a complaint or an incident report do appear above, marked "Complaint inspection".
Open this facility on CalHealthFind ↗How to file a complaint with CDPH
Change history
40 events (39 reports, 1 other change), newest first
Dates are the agencies' own (license, federal inspection and citation dates), except changes marked "detected": those we spotted in CDPH's monthly list ourselves, tracked since Oct 26, 2026.
ReportFederal complaint inspection: no problems found
See this inspection →ReportRoutine federal inspection: 3 problems found
See this inspection →ReportRoutine federal inspection: no problems found
See this inspection →ReportFederal complaint inspection: no problems found
See this inspection →ReportRoutine federal inspection: 2 problems found
See this inspection →ReportRoutine federal inspection: 6 problems found, 1 of the most serious kind
See this inspection →ReportFederal complaint inspection: 1 problem found
See this inspection →ReportFederal complaint inspection: 1 problem found
See this inspection →ReportRoutine federal inspection: 3 problems found
See this inspection →ReportRoutine federal inspection: 3 problems found
See this inspection →
Sources: CDPH Licensed and Certified Healthcare Facility Listing (data as of Oct 16, 2026), CDPH State Enforcement Actions, and CMS's ICF/IID inspection (CMS-2567) and Provider of Services files. Always confirm with CDPH's CalHealthFind ↗ before making a decision. See How our data works.